It has now become apparent AT&T/@Home has no intention of taking responsibility for their cause of ECTV's email disasters. I have been in communication with top executives of AT&T/@Home's technical administration. Not only have they refused to take responsibility for their actions, they are denying I exist. Anyone who can read Header can see clearly AT&T/@Home is my outgoing mail server.
What seems to work best with my battle with the giants, Is You!. See below Mr. Medin's response to a few of you that had taken the time to send in an email. Here are just a few.
----- Original Message -----
From: Gary S.
To: medin@corp.home.net
Sent: Wednesday, July 05, 2000 11:58 AM
Subject: Questions
Dear Mr. Medin,
Upon returning from my California trip in June
I had approximately 400 email messages, of which 360 were a result of an error
from your server. Upon returning from my trip last evening, I had approximately
400 email messages, of which approximately 370 were a result of an error from
your server.
My questions are:
1) what is the problem,
2) is the problem fixed,
3) if the problem is not fixed, when
will it be fixed..
I do not hold the list manager/originator responsible.... it seems more
likely that your firm is responsible....
Sincerely,
Gary J. S.
Here is Milo Medin: Chief Technology Officer, AT&T/@Home
Response
-----Original Message-----
From: Milo Medin <medin@corp.home.net>
To: Gary S. <xxxxxxxxx>
Date: Wednesday,July 05,2000 2:03 PM
Subject: Re: Questions
The engineers tell me it's a problem with the distribution
list that runs on an individual subscriber's machine. We're taking action
to get that shut off so you aren't spammed by this nonsense.
Thanks,
Milo
_______________________________
Here is Milo Medin stating "he is not a customer of ours"
----- Original Message -----
From: W.Janse
To: medin@corp.home.net
Sent: Thursday, July 06, 2000 10:56 AM
Subject: Earthchanges TV newsletter
Dear mr. Medin,
I am writing you because of the recent
bombardment with email from mr. Mitch Battros'
Earthchanges TV website's newsletter.
I received, for about two days, a great
number of emails with the same subject and
message. They came in every 10 to 15 minutes.
I believe mr. Battros contacted your organization
before about a similar problem. I had
no subscription at that moment.
PLEASE do something to prevent this from
happening again?
The casenumber is # 02902816.
Yours truly,
Wim Janse
Middelburg, The Netherlands
wjanse@zeelandnet.nl
Milo Medin's Response:
----- Original Message -----
From: Milo Medin
To: W.Janse
Sent: Friday, July 07, 2000 7:07 AM
Subject: Re: Earthchanges TV newsletter
He is not a customer of ours. Could you forward me one
of the emails (with all headers) so we can track down how he's sending stuff
through our systems?
Thanks,
Milo
__________________________
Folks, please help me battle for what is right. It is important Mr. Medin and all those at AT&T/@Home, know your feelings about what happened to me, as well as yourself. To this date, I have not received one legitimate response to answer my very serious questions. You may also wish to confront Mr. Medin of his assertion which appears to be blatant lie regards my being a customer/subscriber of AT&T/@Home.
Again, here is the contact information:
Case # 02902816
Mr. Milo Medin email address: mailto:medin@corp.home.net
Phone number: (650) 556-5000
Abby Oxendine, Executive Relations (650) 556-6900
Here is AT&T/@Home's web site: http://www.home.net/news/bios/
I need you to help set this straight. I know it works by their response when telling me they were contacted by over 700 people in one day. This is the power of the internet in action.
Below is my last letter to Milo Medin that absolutely has to be answered.
Dear Mr. Medin,
Below is the last correspondence I had with your personal secretary Belvia. It appears she believed the email disaster may have been intentional sabotage. If this is the case, I will need a full investigation and all information handed to myself and Special Agent Schuler of the FBI who is involved with case.
If you do not believe it was intentional sabotage, I will still need a full report with dates, personnel involved, time lines, and what your official finding states. At one point you accused Earthlink of being at fault. I will need documentation of your findings which shows proof that it was indeed Earthlink. At the time I receive your report, and you find Earthlink responsible, I will go immediately to their administration with evidence in hand.
The question remains why did the email terrorism continue even after it was reported on June 13th and then again (within minutes) on July 2nd. I am hopeful you are as anxious as I am to find out exactly what happened so it won't happen again to me our anyone else who is a customer of AT&T/@Home.
I think you are aware now, by the hundreds of calls and emails you must have received of just how damaging this action (or non-action) was to many innocent people around the world. They were a helpless victim, just as I, to an event out of our control.
I have been paying for a service I am afraid to use. Unless I had your assurance that if it was to happen again, you have a plan and knowing personnel to handle the situation within a reasonable time, I will be unable to use this service. I would think "reasonable" would be minutes/hours, not days.
I hope you expedite this correspondence with the attention it deserves.
Sincerely, Mitch Battros